Refund policy

All products in our store are made-to-order through our print-on-demand partner. Because each item is custom-printed just for you, we do not accept returns for buyer's remorse, wrong size selection, or change of mind.

DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery. To process your claim, please provide:
  - Your order number
  - A clear photo of the defective item
  - A description of the issue

We will review your claim and, if approved, offer a free replacement or full refund at no extra cost to you.

WRONG ITEM RECEIVED
If you received the wrong item, contact us within 30 days of delivery with a photo and your order number. We will send the correct item at no additional cost.

SIZE EXCHANGES
Since our products are made to order, we cannot offer free size exchanges. However, we're happy to help you place a new order in the correct size. Please refer to the size
  guide on each product page before ordering.

CANCELLATIONS
Orders can only be cancelled within 2 hours of placement, before production begins. Once an order enters production, it cannot be cancelled.

HOW TO CONTACT US
Email: support@xinfer-shop.com
Please include your order number in all correspondence.